STEINLINS Data Protection Declaration
We place great importance on the protection of your privacy. For this reason, we strictly observe the requirements of the law when collecting, processing and using your personal data. “Personal data” is understood to mean all information that relates to you as a person or with which you can be personally identified. This data protection declaration describes how STEINLINS collects and processes personal data, as well as how we protect your data.
The processing of personal data is the responsibility of:
Telephone: +41 44 221 17 45
STEINLINS assumes that, by using our website, you consent to our collecting and processing your personal data and that you are aware that STEINLINS is obliged and entitled to disclose such information under certain circumstances if ordered to do so by the authorities or a court of law.
You may withdraw your consent at any time by contacting us in writing by e-mail or by post at the address provided at the beginning of this document.
2. Collecting and processing personal data
As a rule, we acquire your personal data when you provide it to us while purchasing our goods (e.g. name, address, e-mail address, telephone number, financial data such as account numbers, etc.).
Other data is automatically collected by our IT systems when you visit our website. In addition to technical data, the information collected includes personal data with which you can be personally identified, such as your IP address.
3. Purpose of data processing
We process and store personal data for various purposes, in particular:
- Provision and sale of our goods
- Processing of orders and contracts, including sending confirmations of order and notifications of dispatch, etc.
- Customer communications (e.g. newsletter, advertising for products, etc.).
- Organisation and realisation of special promotions or other events
- Analysis of customer behaviour
4. Transfer / passing on of personal data to third parties
To facilitate your shopping experience, STEINLINS cooperates with service providers (or third parties) with regard to the website, logistics, payment or customer service.
As part of these services, STEINLINS transfers data to the companies listed below for the following purposes:
- Post AG Switzerland, FEDEX or DHL: for the purposes of verifying the address, as well as delivery and dispatch of order;
- Shopify Inc.: for the purpose of processing payment and for the operational maintenance of the website.
Furthermore, we may be compelled by law to disclose your information. The forwarding of information to state institutions or authorities only takes place within the framework of mandatory legal requirements.
5. Rights to information and the correction and deletion of personal data
Please contact us if you would like to find out which personal data we store about you, or if you wish to have this information corrected or deleted.
Furthermore, you have the right to restriction of processing (Art. 18 of the General Data Protection Regulation “GDPR”), the right to object to processing (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR).
In the event of a breach of data protection, you are entitled to appeal to the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).
6. Data storage – duration of storage of personal data
STEINLINS will process and store your personal data as long as necessary for the fulfilment of our contractual and legal obligations, or for the achievement of the purposes of the processing, i.e. for the duration of the contractual relationship and beyond that according to the legal storage and documentation obligations. It is possible that personal data may be stored for the period during which claims may be asserted against STEINLINS and to the extent that we are otherwise legally obliged to do so, or justified business interests exist (e.g. for the purposes of proof and documentation). As soon as your personal data is no longer required for the above mentioned purposes it will be deleted or anonymised as far as possible.
STEINLINS uses tracking technologies ("cookies") on its website in order to learn more about the way a user interacts with the site and to enhance the user’s experience when visiting the site.
If you write a comment on our website, this constitutes your consent to the storing of your name, e-mail address and website in cookies. If the user does not wish to accept cookies, the browser can be set so that cookies are only created or generally rejected with the user’s consent. Please note, however, that if cookies are rejected, some functions on the website may be restricted or unavailable.
8. Google Analytics
Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and enable an analysis of the use of our website.
We take all measures required by law to protect the security of your personal data and to protect your session data and personal data against unauthorised or unlawful processing and/or against accidental loss, alteration, disclosure or access.
However, you should always remember that the transmission of information via the Internet and other electronic means involves certain security risks and that we cannot guarantee the security of information transmitted in this way.
STEINLINS reserves the right to change, update or replace this data protection declaration at any time without prior notice.
Version: 12 May 2019