Payment and Delivery

Possible payment methods

Credit card, PayPal, cash in advance.

Credit card and PayPal: Any fees charged by the card institutions will be passed on to you. 

Prepayment: As soon as we have received your payment, we will ship your order.

Delivery

We ship your order within 2-4 business days from Zurich.

We deliver free of charge within Switzerland, registered with B-Post. 

A-Post is available as an option and an additional CHF 2.- will be charged.

 

Pick up your order at our flagship store: 

Steinlin Gold und Juwelen Atelier, Kuttelgasse 15, 8001 Zurich, Switzerland. 

International Shipping Zone 1:

Germany, Austria, Belgium, Luxembourg, Netherlands, France 

Priority (with tracking & insurance) up to 1kg & Order value up to SFr. 300.-: Between SFr. 19.00 - 24.00 depending on the size and weight.

Priority (with tracking & insurance) SFr. 38.- if the order exceeds the value of CHF 300.-

• Please be aware that there will be additional custom charges for shippings abroad. These charges are solely determined by the arrival countries customs authorities. We cannot predict the amount of duties and taxes you will be charged upon delivery. 

For other international orders and shipping please send us an e-mail to: info@steinlins.com 

Return

Costs for return shipments have to be paid by yourself.